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How to file a Casco claim

How to file a Casco claim

April 23, 2026

The steps when filing a Casco claim — what to do at the scene, which documents are needed and what happens next.

When filing a Casco claim, the order of actions matters for smooth compensation. Here is the general sequence.

At the scene

Ensure safety, notify the authorities (traffic police) if needed, and document the scene with photos. A road accident requires the relevant report.

Notifying the insurer

Notify the company within the time limits set in the General Terms and present the car for inspection together with the required documents.

Compensation

Compensation follows one of two models — repair at a garage or a cash sum based on assessment. As a broker we assist you in the process. See more about Casco.

Questions? Get a quote or call 052 603 369 — the consultation is free.

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